Human Resources Management

Task 1 – Presentation


Your manager has asked you to prepare a presentation deck with presenter notes for the HR team to deliver at the next learning and development day

  • Presentation aim: provide knowledge and understanding of how evidence-based practice informs organizational measures and outcomes, and how creating value benefits employees, customers, and wider stakeholders

Hints and Tips:

  • Maximum 10 slides (plus a front cover slide and references slide(s) – not counted in the word or slide count)
  • Word count – 1,750 words (+/-10%) (only applies to words in the presenter notes section) • Keep slide content simple – use key words, images, diagrams
  • Include detail in the presenter notes section





AC 1.1:

Criteria Activity
Define what is meant by evidence-based practice and how it is applied within organizations, providing three examples of different types of evidence-based practice that can be used to inform principles-led judgements and outcomes for an organization Define evidence-based practice (EBP) and provide examples of how it is applied in organizations


Hints and Tips:

  • State what EBP is in your own words
  • Provide a definition of evidence-based practice
  • Provide three examples of different types of evidence-based practice that can inform principles-led judgements and outcome









AC 1.2:

Criteria Activity
Explain the reasons why it is important to use data to help assist organizational improvements and why this data needs to be timely, ethical and accurate An explanation of the importance of using data, including why it is essential for timely, ethical and accurate analysis and evaluation of personal information


Hints and Tips:

  • Explain two reasons why using data assists organizational improvements
  • Organizational improvements could be improved productivity, improved costs and profits, higher employee morale, enhanced corporate reputation
  • Explain why this data should be timely, ethical and accurate. Consider factors such as timely reporting as well as GDPR 2018 requirements


AC 1.3:

Criteria Activity
Explain TWO different types of data measurement and information that can be used by people professionals, and how they are each used to collect and collate information to support effective decision-making Select data measurements and information that can be used by people professionals. Give reasons why each one could be used to collate and collect information to aid decision making


Hints and Tips:

  • Explain both qualitative and quantitative data measurements
  • Give an example of qualitative measures that can aid effective decision-making such as surveys and an example of quantitative measures that can aid effective decision-making such as the number of staff absences







AC 1.5:

Criteria Activity
Explain how organizational policies, procedures, and other forms of evidence can be used to support appropriate choices and decisions Explanation of how the application of agreed policies and procedures and sources of evidence can help decision making


Hints and Tips:

  • Provide two examples of organizational policies or procedures, or sources of evidence
  • And for each one, give reasons why it can be used to support appropriate choices and decisions


AC 2.1:

Criteria Activity
Explain the range of internal customers and stakeholders that people professionals work with and the part that influencing has within the relationships Give examples of three or more internal and external customers and stakeholders that people professionals develop working relationships with


Hints and Tips:

  • Give examples of at least one internal customer and one external customer
  • Give examples of how people professionals manage and influence customer and stakeholder expectations – such as through communications skills, planning skills and agreements such as SLAs


AC 2.2:

Criteria Activity
Explain what is meant by creating value as a people professional, and identify benefits of providing value to customers and stakeholders Examples of what creating value means to people professionals within the organizational setting


Hints and Tips:

  • Provide an explanation of what value creation means in the organization
  • Explain how people professionals can support value creation in the organization, for example through ethics and values, education, employer brand, employee engagement
  • Explain the importance of maintaining the value of the organization’s products and services to customers


AC 2.4:

Criteria Activity
Drawing on good practice examples, explain how the work that people professionals perform benefits others within the organization in supporting good practice, open cultures, commitment and engagement Provide examples of how the work of people professionals benefits others in the workplace


Hints and Tips:

  • Provide two good practice examples to explain how the work of people professionals benefits others in the organization. Consider good HR practices like providing expert opinion or professional advice, effective communications, and agreed policies and procedures
  • Give reasons why these good practices create open cultures, commitment and engagement


AC 2.3:

Criteria Activity
Explain how social media can be used internally and externally in workplaces to improve communications and organizational practices, highlighting the risks in a work context Reasons and examples to explain how social media can be used internally and externally in the workplace to improve working practices


Hints and Tips:

  • Review at least one social media platform used internally, and one used externally in the workplace and for each give an example of how it can be used to improve working practices and collaboration
  • Briefly explain some of the risks involved in using social media, such as imposter and security risks, cyberbullying, trolling, and reputational risks









AC 2.5:

Criteria Activity
Outline how you can, in your own work or a voluntary role, achieve and maintain a customer-focused attitude to ensure consistent high standards and customer satisfaction The importance of achieving and maintaining a strong customer-focused ethos


Hints and Tips:

  • An ‘outline’ means you just need to focus on the key features of your customer-focused approach without too much descriptive detail
  • Focus on outlining ways you are customer focused and provide excellent support that satisfies your customers’ needs
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